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Grand Harbor Resort & Waterpark Unveils Fresh Look, Smarter Technologies

Tuesday, September 10, 2019
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DUBUQUE, IA–Extensive renovations and upgrades to Grand Harbor Resort & Waterpark are complete as hotel owner and operator aim to increase guest experience and attract new visitors to the area.

“The completed renovations are a pleasant improvement for returning guests, and a necessary expense to stay relevant and entice new visitors,” said Steve Geisz, General Manager of Grand Harbor Resort. “Drawing new visitors is critical to the success of the hotel, but also for the success of our neighboring attractions and businesses which will also see a boost in visitation and profits.”

The nearly $2 million in renovations of Grand Harbor Resort & Waterpark primarily focused on improving and catering to the overall guest experience in terms of comfort, amenities and aesthetic appeal. An elegant, modernized lobby now offers a more sociable space, with streamlined check in and customer service desk. Comprehensive refurbishments throughout the hotel include new carpeting, wood and tile floors, wall coverings, furniture and fixtures, and increased WiFi technology and speed by as much as 300%. Guest rooms all feature new Simmons Chadfield™ Plush Beautyrest® mattresses featuring Air Cool® Gel infused Foam and Coil system for optimal temperature management. New amenities include modernized meeting space and technology, and family entertainment improvements include a refurbished and expanded KIDZ CLUB children’s activity center, and the addition of The Vault – an exciting, new laser maze challenge in the arcade.

“Renovations and overhaul projects are costly and time consuming, and for those reasons many hotels do not modernize and upgrade when the marketplace demands it,” Geisz added. “We are a unique destination, and it’s important that we continue to command a leading position as the go-to hotel in Dubuque.”

Located in the Port of Dubuque, Iowa, on the magnificent Mississippi River, the 193-room Grand Harbor Resort & Waterpark is an ideal destination in a vibrant and beautiful downtown metro area. Spacious and well appointed, Grand Harbor Resort & Waterpark offers an atmosphere that is ideal for relaxation, recreation and gathering in meaningful ways, and is home to Tony Roma’s Restaurant, which will also be seeing significant renovations in the months to come. Adjacent to the Grand River Center, Grand Harbor Resort is within walking distance of historic downtown Dubuque with gaming and entertainment venues.
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